The world of logistics is changing in a rapid way. Robotization is becoming more important, with the first tests being done with autonomous driving and last-mile delivery and stock counts in the warehouse by drones.
Uberisation seems to be the new buzzword. Creating an environment, where it is easy to get information on how to get a cheap taxi ride in a city you are not familiar in.
Everything we want needs to be achieved in a simple way. In order to achieve this, the world around us is getting more and more digitized. In the example of Uber, most technical abilities already existed, however the disruption in this concept was being able to combine data with each other. This is exactly what we will see in the logistics field as well. Data being shared through the entire supply chain, eliminating boundaries between companies.
In a world where data is connected, new business models evolve, and better decisions can be made.
Innovation is usually driven by wanting to do something in a different way, with lower costs. In order to achieve these lower costs, it is nowadays essentials to collaborate within the entire supply chain. In the past 10 years, already a lot has been achieved in collaborating between parties within the supply chain by means of Electronic Data Interchange, however still a lot can be won in this area. Where currently purchase and sales orders are sent to other parties electronically, still progress can be made. Status updates on these orders are often still sent by e-mail or by phone.
Receiving this information in a timely manner, can create new business models:
As a result we start to see the breaking down of barriers between systems. Traditional ERP systems will disappear and integrate more with Yard Management and Transport Management systems, in order to keep track of all the information streams related to the physical flow of goods.
What does this mean for companies in this new era?
For manufacturing and wholesale/ distribution companies this means that they will become service providers towards their customers, and have more insight information of what happens down- and upstream in the supply chain, without having to add additional resources to streamline this ever growing desire for information from consumers.
Currently we see this digitization in the banking sector. Many banks investing in IT in order to change the product portfolio and helping their customer in different ways, like for example NFC (Near field communication) for paying in stores.
These kind of new techniques have made a revelation in the banking industry, and banks who will not be in the frontline will find it difficult to survive when being in a market with mostly commodity products, or they need to find a specific niche.